jtel completes latest sales partner training, combining deep technical know-how and experience of real-life case studies

jtel regularly schedules advanced training sessions for resellers and sales partners, so that they can more effectively promote and sell the innovative jtel call center solution. During the three-day sessions at jtel’s HQ in Munich, we help our partners obtain the expert know-how they need to provide outstanding consultancy and customer support.

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jtel boosts board with appointment of Dr Christian Kühl

Munich, 21st May 2019

We’re excited to announce that Dr Christian Kühl has been appointed to jtel’s Board of Directors. Dr Kühl has enjoyed a long and successful career, having held a number of key leadership roles, both internationally and nationally, and makes an exceptional addition to our team.

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How the call centre industry can benefit from #Cloud Computing

Our participation in CallCenterWorld that took place in Berlin this March allowed us to demonstrate the advantages for call centres of moving to the cloud. By moving away from the traditional PBX-based approach to phone systems and implementing a software-only design, call centres, service providers, and other businesses can benefit immediately from a flexible, scalable, and cost efficient call system – no CAPEX required.

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The Business Benefits of Cloud-based Call Centers

There is considerable hype surrounding the cloud and each week a new forecast is released that highlights the growing trend towards adoption of and migration towards cloud services. In addition, it seems that every analyst and vendor has an opinion over the best approach.

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