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Everyone is talking about automation and AI. And anyone operating a jtel system already has a very good basis for implementing AI in customer service. But how does it work?

"Explore the Productive Way of Working"! Innovaphone partners and customers will meet again this year under this motto.

jtel at the SIEVERS World. This year where others go on vacation. Ready for a well-deserved break from the routine of everyday office life? Interested in the latest IT topics - combined with an extraordinary summer ambience?

Then look forward to the coolest event of the year with us: welcome to the SIEVERS-WORLD Summer Edition 2024 at the Marissa Resort on Lake Dümmer! jtel will not only participate in the numerous leisure activities or enjoy the culinary highlights. Only when we have discussed customer experience at length with the SIEVERS team and the numerous customers will we take part in the planned sailing regatta or perhaps even the gin tasting.

Looking back on a successful CCW 2024: jtel says thank you very much

CCW 2024 in Berlin was an overwhelming experience for us at jtel and we would like to thank all customers, partners and interested parties for their visit. We were deeply impressed by the enormous interest in trending topics such as AI, bots, live agents and our solutions for optimising customer service.