Webcasts on the topic of AI in customer service
AI is here! But how can I use this technology for my customer service?
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AI is here! But how can I use this technology for my customer service?
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This year's jtel Autumn User Group was hosted by Stuttgarter Versicherung in the state capital of the same name.
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AI, ASR, TTS, QM - all just buzzwords? jtel User Group explores with automation and quality management in customer service.
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It is almost that time of year again. The SIEVERS-WORLD will be taking place in just a few weeks providing us with exciting presentations and workshops by numerous prestigious companies.
And of course, jtel will be there too.
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Ender Turing helps medium and large companies optimize performance and quality management in their customer service. The rapidly deployed AI speech analysis can transcribe and automatically analyze calls, chats, and e-mails. Not only your customer communication in contact center but also your complete corporate communication can be analyzed and evaluated.
Effective immediately, jtel is a partner and reseller for Ender Turing in the EU with a focus on the German-speaking market. jtel offers the Ender Turing solution to all interested parties, even if they do not (yet) use a jtel solution.