Automated customer support with personalized chat bots

When people speak about "AI" and "machine learning", they are simultaneously talking about digitization and automation. Chat bots enable you to do exactly that in your customer service.

Automated chat bots increase contact center efficiency by providing 24/7 customer service and closing customer inquiries independently or routing qualified customer inquiries to the appropriate departments.

Build the perfect chat bot with us.

Benefits

  • Customer Contact 24/7

    • Bots work for you all day - every day (without breaks or holidays)
    • Bots start conversations and ask targeted questions to qualify leads and process them accordingly.
    • As soon as someone is on your website, the bot can work for you and provide excellent customer service.

  • Fast customer service

    • Customized bots ask the right questions to automatically prioritize and route conversations to make customer service more efficient.
    • Chatbots connect to your customer service, automate workflows in the background, and act as an extension of your sales and support departments.

  • Complete Customization

    • Chat bots can be fully customized.
    • Bots can be built for different target groups. This allows you to segment target groups, having different bots responsible for different business areas. Additionally, bots can work in different languages and time zones enabling you to provide a multi-language support that is globally ready 24/7.
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