Learn about our partners

The jtel partner community enables us to offer complementary solutions across a wide range of applications and industries and to leverage best-in-class technologies. We work with leading vendors, integrators and professional services specialists to deliver value to your business.

Our solutions are compatible with a wide range of leading PBX and UC platforms and can be deployed alongside technology from any vendor. Our flexible, adaptable framework and components deliver seamless capabilities and meet the unique and individual needs of our customers.

Gold partners

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The effexx group has been offering telecommunication systems, security systems, IT-systems and software engineering since nearly 50 years. Besides the head office in Siegen, effexx operates branch offices in Berlin, Bonn, Dortmund, Frankfurt/M. as well als service points in Stuttgart, Hannover, Koblenz and Münster. Currently effexx has about 220 employees including 40 apprentices.

Frings IT Solutions GmbH

Frings IT Solutions GmbH is the IT systems integrator of the Frings Group, based in Hilden. We offer IT solutions, IP communications, cloud services, and support for modern business applications. Our experts plan, implement and support your complete IT infrastructure. 100% of our cloud services are delivered from our own Frings data centre in Hilden. 

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M71 Service

The core competencies of M71 Service lie in customising our solutions, client / server programming, software development, networking, Internet applications as well as language or computer dialogue development

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o-byte.com is an innovative IT system house specialising in modern and innovative business communication with the IP-based STARFACE telephone system. As a multiple award-winning STARFACE Excellence+ Partner and Module Creator, o-byte.com offers holistic communication solutions and combines the best of both worlds with its jtel integration. 

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Sievers Group

As a system house, the SIEVERS-GROUP has been developing holistic IT architectures for strategic corporate management for more than 30 years. Our goal is to strengthen the vitality in our customers' companies. We achieve this through a combination of IT solutions that individually fit the needs of our customers. 



Professional solutions for effective communication and more security. SPIE OSMO is your expert for all IT infrastructure issues - whether operating system, network, firewall technology or servers. SPIE OSMO is also your contact for the design and installation of your security technology - from fire and intrusion alarm systems to access control. Obtain full-service communications and security technology now. With SPIE OSMO.


TELCAT MULTICOM GmbH is one of the largest information and telecommunications system companies in Germany and a subsidiary of Salzgitter AG. TELCAT offers solutions for communication, information and security technology. The company is also an expert in cloud & carrier managed services and accompanies customers on their way to digitalisation. 

We act according to our motto: quality, competence and sustainability. 


As a manufacturer and technology independent system house in Bavaria, TeleSys advises its customers on all aspects of IT, communications technology and software. TeleSys is the contact partner for all contact center topics. From consulting services, cloud and omnichannel solutions to technical implementation, they provide their customers with all the ingredients for smooth customer service and optimal corporate communication.

Silver partners

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bb communication

We are a system integrator certified by Unify, formerly Siemens Enterprise Communications & Innovaphone AG for classic and modern IP communication. Our offers include solutions and consulting for nurse and light call systems, alarm servers, providers, carriers, IT, security and building technology.

Bohnen IT GmbH

Bohnen IT is an owner-managed IT company from Wuppertal. Started a good 35 years ago as a system house, today we stand for consulting, development and implementation of complex software solutions for medium-sized businesses. We develop strategic IT concepts and thus sustainably support the entrepreneurial goals of our customers. We are pleased about the trust placed in us by more than 1,000 customers - many of whom have been in partnership with us for decades.

BFW Kom. GmbH

BFW Kommunikationssysteme GmbH, based in Langenhagen in the Hanover region, has been serving more than 2000 commercial customers and public authorities nationwide with innovative telecommunications and IT solutions for over 25 yearsWe offer purchase, rental and managed service models including maintenance options. We advise at eye level and create concepts that precisely reflect the requirements of our customers. Fair - Sustainable - Trustworthy. That is our philosophy. 


Experts get results. Whether LAN, WLAN, UCC, security, server, storage, cloud or training - comNET - haus 12 is the specialist for IP communication. In 2011, comNET founded the brand haus12. Knowledge and offerings unite in it to form a comprehensive, dense spectrum of IT.

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Dunkelberg Systemhaus GmbH

We rely completely on jtel in the area of CC solutions! The professional, solution-oriented and individual application options, as well as the competent, honest and fast support provided by the jtel team, have repeatedly confirmed our opinion in every project.


HOC GmbH is a system house in Marburg that has been implementing communication solutions for corporate customers since 1991. Our solutions consist not only of hardware and software, but arise from the needs of our customers. In doing so, we strive for perfect customer service every day - efficient, unbureaucratic and direct. 

MR Compact GmbH

MR Compact has been a reliable and innovative provider of hardware, software and customised IT infrastructure services since 1991. The owner-managed company individualises, interlocks and refines existing manufacturer products in such a way that they can be optimally integrated into company processes and have a positive effect on the entire value creation.

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net-brain IT Consulting GmbH

net-brain IT Consulting is a system integrator in Berlin. We have been dealing with IT infrastructure, networks and VoIP since 1989. As a partner of innovaphone, we have been successfully involved in many VoIP projects since 2005. Amongst other things, we also host your jtel system in our data centre!


Security technology, communication solutions and CAD are the three core services on which NTA's competences are focused. The basis for the colourful diversity within this structure is bundled know-how with decades of experience.

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As a system house for modern communication solutions, video surveillance, intruder alarm systems and telematics solutions, phonepoint has been serving customers in the Lower Rhine region, the Ruhr area and Münsterland for 30 years.

Product Partners

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Ender Turing

Ender Turing provides the fastest-to-value AI speech analytics for customer experience and contact centers performance boost in 24 languages. Its proprietary speech-to-text engine analyses calls, chats, and e-mails in contact centers, providing real-time feedback for agents, analytics to management, and instruments for Quality management process optimization. 

jtel is an official reseller of Ender-Turing for Germany, Austria and Switzerland. We can help you regardless if you are using a jtel System or any another contact center technology. 

Professional Services Partners

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Your phone system is an essential part of your company image. jtel’s Contact Center offers customisable voice and music options that enable the best customer experience.

Learn how to drive customer experience exellence in your industry