jtel offers the flexibility to adapt to the needs of different vertical sectors. That’s why companies across a wide range of industries have chosen our solutions. See how jtel customers turn great customer service into competitive advantage.
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Empowering innovation in service delivery
Introduction of a new system for customer support service and process optimisation
Ensuring vital connections for Stuttgarter Lebensversicherung, a leading mutual insurance society with more than 100 years of history
Public service, citizen engagement and support for visually impaired agents in an inclusive, powerful ACD system
Efficient call handling and process integration for Stadtwerke Lünen
Connecting customers faster with the integration of jtel’s contact center solution to an Innovaphone PBX system
Ensuring excellent customer service and a streamlined internal sales workflow for Wera, the ‘tools rebel’
How enhancing appointment management enabled Radprax Gesellschaft to deliver more effective healthcare
Connecting customers to holidays: how the introduction of an ACD at leading independent travel specialist SKR Reisen GmbH took travellers closer to their…
Efficient Support Call Centre Management in the Construction Industry
Getting customer service right to support next-day delivery: how family enterprise Weinmann & Schanz takes control of the market
Delivering Optimised patient service at Conradia, a leading provider of preventative medicine
How the introduction of an advanced ACD solution helped leading e-commerce giant Chal-Tec GmbH optimise customer service and deliver an outstanding experience
Optimising customer service to help a successful startup scale up.
Optimised customer service for the leading provider of building and industrial equipment in the Northwest
Delivering exceptional support services for IT systems in the healthcare industry: BlueCare AG at the heart of more efficient healthcare delivery
Delivering better customer satisfaction and enhanced selfservice to leading utility company, SWP
A fully remote jtel deployment allowed SWR agents to continue providing exceptional customer service during the COVID pandemic.