jtel Training

jtel stands for simple usability. To achieve a high level of customer and employee satisfaction, an individual service strategy is first required. Once this is in place, a jtel system can be set up or customized.

A contact center is a living thing. Ad hoc interventions are often unavoidable to meet daily requirements. This requires knowledge. Whether you work with jtel as an administrator, supervisor or integration partner, adequate knowledge will give you and your organization the confidence you need to work with the system.

jtel offers regular training courses at its training center in Ottobrunn near Munich, Germany.


jtel partners jtel customers
Topic Partners with
fundamental skills
Partners with
advanced knowledge
Basic partner training
(in Munich)

Advanced partner training
(in Munich)

Basic Kunden Administrator Training
(in Munich)

Agent training*
(on-premise at the
customer or remote)

Supervisor training*
(on-premise at the
customer or remote)

REST API training*(on-premise at the
customer )

Technical Short-Webinars**

*For these customer-specific trainings, please contact our sales department. Kontakt
** This offer is addressed to jtel User Group members. Register here.

For individual trainings at your site or remote please contact our sales department with the following form: