News

As the largest system house in Northern Bavaria, TeleSys has been offering communication solutions, network technology, unified communications and customer/service center solutions for over 25 years. As a specialist for contact center, telecommunication and ACD applications, TeleSys provides all components including self-developed software for excellent corporate communication from a single source.

After extensive evaluation, TELCAT MULTICOM has chosen jtel as its contact centre technology partner. TELCAT is one of the largest ICT system houses in Germany and is a subsidiary of Salzgitter AG.

In a joint webcast on "Clever contact centre solutions for energy suppliers in the energy crisis", jtel and SIEVERS Group presented a series of solutions for energy suppliers.

The jtel system is now available as a node in the anynode SBC via the wizard.This simplifies the configuration enormously, as the most important parameters for the connection are set automatically by the wizard. The jtel system with contact centre, IVR, voice bot and much more is thus up and running in no time at all.