Solutions for your industry

jtel offers the flexibility to adapt to the needs of different vertical sectors. That’s why companies across a wide range of industries have chosen our solutions. See how jtel customers turn great customer service into competitive advantage.

Explore our customer experience transformations

Stuttgarter

Insurance
Ensuring vital connections for Stuttgarter Lebensversicherung, a leading mutual insurance society with more than 100 years of history
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Stadt Viersen

Public Services
Public service, citizen engagement and support for visually impaired agents in an inclusive, powerful ACD system
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Stadtwerke Ratingen

Energy
A fully remote jtel deployment allowed SWR agents to continue providing exceptional customer service during the COVID pandemic.
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Wera

Engineering
Ensuring excellent customer service and a streamlined internal sales workflow for Wera, the ‘tools rebel’
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Radprax

Healthcare
How enhancing appointment management enabled Radprax Gesellschaft to deliver more effective healthcare
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SKR Reisen

Travel
Connecting customers to holidays: how the introduction of an ACD at leading independent travel specialist SKR Reisen GmbH took travellers closer to their…
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Dorner Electronic

Construction
Efficient Support Call Centre Management in the Construction Industry
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Weinmann & Schanz

Wholesale
Getting customer service right to support next-day delivery: how family enterprise Weinmann & Schanz takes control of the market
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Conradia

Healthcare

Delivering Optimised patient service at Conradia, a leading provider of preventative medicine

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Chal-Tec

E-Commerce
How the introduction of an advanced ACD solution helped leading e-commerce giant Chal-Tec GmbH optimise customer service and deliver an outstanding experience
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JobRad

Business Services
Optimising customer service to help a successful startup scale up.
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CWM

Construction
Optimised customer service for the leading provider of building and industrial equipment in the Northwest
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BlueCare

Healthcare
Delivering exceptional support services for IT systems in the healthcare industry: BlueCare AG at the heart of more efficient healthcare delivery
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Stadtwerke Pforzheim

Energy
Delivering better customer satisfaction and enhanced selfservice to leading utility company, SWP
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Learn how to drive customer experience exellence in your industry

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