After extensive evaluation, TELCAT MULTICOM has chosen jtel as its contact centre technology partner. TELCAT is one of the largest ICT system houses in Germany and is a subsidiary of Salzgitter AG.

 

Solutions from jtel are independent of PBX systems, can be integrated into Microsoft Teams and are available on-premise and in the cloud. TELCAT Head Portfolio-Management Marcel Mundinar and jtel Key Account Manager Stephan Krüger know the market and its requirements very well. They are convinced: "The combination is ideal! We will impress demanding service organisations and in-house service centres with cutting-edge solutions - nationwide, today and in the future."

jtel Managing Director Lewis A. Graham and TELCAT Managing Directors Christian Rittmöller and Stefan Wöhlken sign the highest level Gold partner agreement at TELCAT headquarters in Salzgitter. Lewis Graham is confident: "As a subsidiary of Salzgitter AG, TELCAT offers its customers both the flexibility of a medium-sized company and the economic and financial strength of a group. With our modern and modular contact centre solution, we give TELCAT sales a sharp weapon to set the pace in any market situation!"